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CLIENT FEEDBACK

Excellence includes Transparency


Take a look at our Client Stories and our CQC results and the independent insights available at

link to homecare.co.uk


Here are the headlines from our latest Client Survey:

Average Score (27 clients, 23 Survey questions)

2025 Results

Good or Above

100%

Average

Zero

Poor

Zero

Previous Survey Results

Good or Above

90%

Average

10%

10%

Poor

Zero

Clover Client Survey summary results

Individuals that participated in our last 2 surveys told us that we are now EXCELLENT in many critical areas :

INCLUSIVE CARE PLANNING

PERSON CENTRED

BEING PROMPT

KEEPING YOU INFORMED

RESPECTING VALUES

TIME KEEPING

AIDING INDEPENDENCE

MEETING YOUR CARE NEEDS

SUPPORTING DIGNITY

Client Scores for Clover's services
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